Privacy Policy
Rentals.gy respects your privacy and is committed to protecting the personal information you provide when using our website or requesting our vehicle and equipment rental services.
This Privacy Policy explains what information we may collect, how we use it, when we may share it, and the choices you may have regarding your information.
1. Information We Collect
We may collect information that you voluntarily provide when you contact us, request a rental, submit a form, or otherwise interact with Rentals.gy.
This may include:
Full name
Email address
Telephone number
Company or organization name
Billing or business information
Pickup or delivery information
Rental dates and preferences
Driver or operator information
Identification or licence information where required for a rental
Information provided in messages or enquiries
Other information necessary to provide our services
We may also collect certain technical information automatically when you visit our website.
2. Information Collected Automatically
When you use our website, certain information may be collected automatically, depending on the technologies and services used on the website.
This may include:
IP address
Browser type
Device type
Operating system
Pages visited
Referring website
Date and time of visits
General website usage information
Technical information about your interaction with our website
This information may be used to maintain website functionality, improve performance, understand website usage, and protect our website from abuse or unauthorized activity.
3. Cookies
Rentals.gy may use cookies and similar technologies to improve website functionality and user experience.
Cookies may be used to:
Remember preferences
Support website functionality
Understand how visitors use the website
Improve website performance
Support analytics
Help maintain website security
You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect the functionality of parts of the website.
4. How We Use Your Information
We may use collected information to:
Respond to enquiries
Process rental requests
Confirm and manage bookings
Provide vehicles and equipment
Arrange pickup and delivery
Communicate with customers
Process payments where applicable
Verify rental eligibility
Maintain and improve our website
Improve our rental services
Prevent fraud, misuse, and unauthorized activity
Maintain records relating to our business
Comply with applicable legal and regulatory obligations
5. Communications
If you contact Rentals.gy, we may use the information you provide to respond to your enquiry or communicate with you about your rental.
Where permitted by applicable law, we may also send service-related communications, including booking confirmations, reminders, updates, and other information relating to your rental.
You may contact us if you no longer wish to receive non-essential communications from us.
6. Sharing of Information
We do not sell your personal information.
We may share information where reasonably necessary to operate our business and provide requested services.
This may include sharing information with:
Payment processors
Service providers
Website hosting and technology providers
IT and security providers
Insurance providers, where applicable
Maintenance or service providers
Delivery or transportation providers
Professional advisers
Government authorities or law enforcement where required or permitted by law
We expect service providers handling personal information on our behalf to use that information only for legitimate business purposes and to take reasonable measures to protect it.
7. Legal Requirements
We may disclose personal information where we believe disclosure is necessary to:
Comply with applicable law
Respond to a lawful request from an authority
Protect our legal rights
Investigate suspected fraud or misuse
Protect the safety of our customers, employees, or others
Enforce our agreements and policies
8. Payment Information
Where payments are processed through third-party payment providers, payment information may be handled directly by those providers in accordance with their own privacy policies and security practices.
Rentals.gy does not intend to store complete payment card information unless specifically required and lawfully permitted for our business operations.
9. Data Security
We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
Customers should avoid sending highly sensitive information through unsecured communication channels unless specifically requested by Rentals.gy through an appropriate process.
10. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business and rental records, resolving disputes, enforcing agreements, and complying with legal or regulatory obligations.
When information is no longer reasonably required, we may securely delete, anonymize, or otherwise dispose of it where appropriate.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
This Privacy Policy does not apply to third-party websites. We encourage you to review the privacy policies of any third-party website you visit.
Rentals.gy is not responsible for the privacy practices or content of third-party websites.
12. Children’s Privacy
Our services are intended for adults and businesses capable of entering into rental agreements.
We do not knowingly collect personal information from children for the purpose of providing rental services.
If you believe that a child has provided personal information to us, please contact us so that we can review and, where appropriate, remove the information.
13. Your Privacy Choices
Depending on applicable law, you may have rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain personal information held by us.
You may also contact us with questions about how your information is being used.
Requests may be subject to applicable legal requirements and reasonable verification procedures.
14. Accuracy of Information
We ask customers to provide accurate and up-to-date information.
If your contact details or other relevant information changes, please contact us so that we can update our records where appropriate.
15. International Data Transfers
Some technology providers or service providers used by Rentals.gy may process information from locations outside Guyana.
Where personal information is transferred or processed outside Guyana, we will take reasonable steps to ensure that the information is handled appropriately and in accordance with applicable requirements.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices, or legal requirements.
When changes are made, the updated policy will be published on this page and the “Last Updated” date will be revised.
17. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Rentals.gy
94 Laluni Street
Queenstown, Georgetown, Guyana
Email: info@rentals.gy
Website: Rentals.gy